Patchman gathers some metadata from each end user of your servers to determine its permission level. This concerns the user level (e.g. reseller or admin) and the parent user (e.g. a reseller or admin user).
If a user acts on multiple user levels, e.g. reseller and user, or admin and reseller, Patchman considers the highest level the user level.
Patchman itself considers the following user levels:
| Patchman level | DirectAdmin equivalent | CPanel equivalent | Plesk equivalent |
| admin | admin | admin | admin |
| reseller | reseller | reseller | reseller |
| user | user | user | customer |
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